District Office Coordinator

Are you an office support professional who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and help us to build something special! We're looking for a District Office Coordinator to perform routine office/clerical responsibilities for one of our manufactured housing communities. You'll also serve as the face of Sun Communities as you interact with current and prospective residents who come to the office with questions and concerns. This is a great entry-level opportunity to begin a career with us, as you will learn about all facets of the management of your community. We allow you the latitude to make the position your own. Apply today and take your first steps down a rewarding new career path!
District Office Coordinators handle the routine office work and administrative responsibilities of the district communities. They are also responsible for assisting with planning and coordinating community events and activities.
Greet and establish rapport with guests, current and prospective residents; field community comments, suggestions and complaints to manager.
Perform general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned.
Collect and post resident security deposits, fees, rent, inspection, application or other miscellaneous fees; record in proper accounts and issue receipts.
Complete and reconcile community reports, including accounting, community traffic, and community activity reports. Maintain records and files in accordance with the Operations Manual.
Assist prospective residents by checking the status of inventory; review listings, show homes, and assist with rental applications at the discretion of manager.
Maintain petty cash fund, ensuring to record expenditures in proper accounts.
Prepare and distribute resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
Review and code invoices and statements for approval.
Schedule clubhouse rentals and process rental fees.
Ensure office supplies are sufficiently stocked; prepare supply orders as necessary.
Make collection calls for site rental payments as directed; submit bad debt files to collections.
Process resident move-ins and move-outs.
Assist with coordinating resident events and activities within the communities.
Assist with preparing marketing materials including brochures and flyers that pertain to homes for sale, community events, and other community-related information as directed.
Forward customer service requests to the District Manager in a timely fashion.
Coordinate with Underwriting to obtain approvals on resident applicants; track all approvals and denials.
Prepare bank deposit slips and deposit funds as required; make daily bank runs as needed.
Other duties as assigned.
High school diploma or GED
Minimum 2 years administrative experience
Strong customer service skills
Excellent verbal and written communication skills
Good problem-solving skills
Professional appearance
Intermediate to advanced computer proficiency with the ability to use Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
Previous experience using Yardi, a plus
Property management office experience, a plus
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Medical/Rx, Dental and Vision coverage for you and your eligible family members
Life Insurance and Accidental Death and Dismemberment Insurance
401(k) Plan with employer matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Tuition Reimbursement program providing financial support to employees who further their formal education
Site Rent Discounts for team members who live in our communities
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Paid Time Off including nine holidays, vacation, personal, sick time, bereavement and pay for jury duty

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